1. ERP Testing Preparation

Decide on a basic set of KPIs such as the number of test cases per iteration, rejected defects, ERP requirements not covered by test cases, the test automation rate, tests’ execution time. Consider ERP testing quality-related risks and design a risk mitigation plan.

2. ERP Testing Process Design or Vendor Selection

Decide whether ERP testing will be performed in-house or outsourced (fully or partially). If you opt for the in-house ERP testing option, design the collaboration scenarios between the stakeholders (a PM, BAs, the development team, the QA team, key intended ERP users, etc.). Assign a QA manager to design the ERP requirements specification in a way suitable for testing (for example, in the form of user stories, acceptance or unit tests).

Note: ScienceSoft does not recommend entrusting a test automation architecture to a manual test engineer, even if they have a programming background, as the risks of tests’ maintainability and stability issues will increase.

Then, proceed to the ERP testing design activities or vendor selection.

ERP testing process design by your in-house QA team

• Prepare a test strategy (including testing objectives, scope, defects reporting procedure, expected test automation rate, etc.), plan, efforts estimation. Consider training for the test team members.
• Design test scenarios and decide, which ones should be automated and which should be performed manually.
• Design test automation architecture.

Choose, configure, and integrate relevant tools (test management, CI/CD, test automation tools, etc.)

ERP testing vendor selection

• Consider the vendors’ technological and project management expertise. Pay attention to the vendors with QA certifications like ISTQB or CSTE, offering services compliant with ISO and IEC standards.
• Check if a vendor has enough resources to meet your ERP testing needs.
• Pay attention to the customer testimonials related to ERP testing projects.
• Request ERP testing cost estimation or a business proposal.

3. ERP Testing Launch

At this stage, the ERP QA team prepares the test environment, designs test cases and develops test scripts, creates, gathers, and prepares test data.

As soon as the ERP testing is launched, the QA team should regularly report on the progress. The team should continuously collaborate with the development team to improve the test suite granularity and increase the test coverage.

ERP Testing Tools

World Quality Report 2019-2020 claims that flaky test environments seriously hinder testing ROI.

To pave the way for a seamless ERP testing process, you need to apply a holistic approach to the tools’ selection paying special attention to their compatibility and ability to cater for your ERP’s specifics. Here is a sample toolkit that may be appropriate for ERP testing.